3 Winning Ways to Reduce Support Volume
Hey CX leaders đź‘‹ Have you ever felt that stomach-twisting pain of hiding your phone number, restricting availability, or cutting staff when you really should ...
Top 10 Clips: RedRoute + Brooklinen + Opus Research
Opus Research hosted our CEO, Brian Schiff, and Brooklinen’s Sr Manager CX, Jack Lorentzen for a live discussion that hit a number of hot button ...
Launch & Learn: Does Voice Automation Work in Ecommerce?
 Opus Research hosted our CEO, Brian Schiff, and Brooklinen's Sr Manager of CX, Jack Lorentzen, for a live discussion that ...
Launch & Learn: Gorgias + RedRoute
Last November, RedRoute built a Gorgias integration to give brands the benefit of seeing all their customer’s phone interactions in one place. That visibility empowers ...
