webinar

Join the Webinar

Flip Your CX & EX For A Competitive Advantage In The Recession

Thursday

July 28, 2022 

10:00 am CST 

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Featuring Jeannie Walters

World-renowned CX Expert, author, speaker, founder & CEO of Experience Investigators™ 

Join CX coach and influencer Jeannie Walters as she shows why CX & EX needs to be your competitive advantage, especially during a recession. She'll discuss her top recommendations with RedRoute CEO Brian Schiff.

  • What is CX? just surveys? just support? just a marketing buzzword?
  • Where does CX fit in a recession strategy? Hint hint: on the fence in most orgs
  • Insight into what others are doing with this decision
  • How to think about it and what to consider
  • What your team can do whichever way you land

About the Speakers

Jeannie Walters

Brian Schiff

World-renowned CX Expert

Founder & CEO, RedRoute

For more than 20 years, Jeannie Walters has been dedicated to creating meaningful moments and real results.


As the Founder and Chief Experience Officer of Experience Investigators, Jeannie has helped organizations -- from small businesses to Fortune 500s like Verizon and Allstate -- To Create Fewer Ruined Days for Customers™.


She is a TEDx speaker, a founding member of CXPA, co-host of the top-rated Crack the Customer Code podcast, and a four-time Linkedin Learning instructor whose courses have been watched by more than 200,000 online learners.

Brian is the Founder/CEO of RedRoute, an eComm CX tool used by leading brands like Brooklinen, UNTICKit, and GNC to provide wow-good phone support. The team started RedRoute while in college and just raised a $6.5M seed round from the people behind Attentive, Ada, and Amazon Alexa. 


Brian is passionate about CX—about taking something universally frustrating and solving it—and about tapping into its true potential.


Join the Webinar

Join CX coach and influencer Jeannie Walters as she shows why CX & EX needs to be your competitive advantage, especially during a recession. She'll discuss her top recommendations with RedRoute CEO Brian Schiff.

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